Tollfree: 1.888.949.2525

Welcome to Clinics Connect…
Connecting Clinics, Providers and Patients!

ClinicsConnect is an advanced integrated communication and reporting system for Healthcare that equips Clinics, Doctors, Specialists, insurance providers, Associations and Hospitals with automated communication system. By using ClinicsConnect, your patients will receive email, text, and voice messages getting them to confirm their appointments without any staff time involved. Your patients have the ability to confirm their appointments 24/7 and when they do, it automatically reflects the confirmation in your scheduler. ClinicsConnect integrates with your practice management software, allowing you to customize your messages specific to the appointment type and your patients to confirm their appointments directly into your scheduler. Two-way integration is the key to giving you and your patients an unparalleled end user experience.

One email or phone call is all it takes to connect with the future of communications for your clinic. We will increase your service offerings and coverage while simultaneously reducing your expenses. In today’s market, time is money. ClinicsConnect gives you more of both!

Communication | Appointment Features

TEXT, Email and Voice Messaging

ClinicsConnect provides automated Text, Email and Voice communication to provide your patients with the best service possible appointment details and reminders. Using two-way integration, ClinicsConnect is able to automatically send reminders and input the confirmations back into your practice management software’s scheduler. ClinicsConnect messages are completely customizable, allowing you to tailor your reminders specific to the patient or procedure.

Patient Specific Messaging

Patients are getting harder to track down through manual phone calls, which is why ClinicsConnect offers patients the choice of how they want to be contacted. With ClinicsConnect automated email, text, and voice message reminders your patients will be able to confirm their appointments how they want, when they want. Preferred communication time option is also available which is useful for patients who work in shift based jobs and may not be available during the day.

Multi Language Support

ClinicsConnect can send every message to your patients in their preferred language. Whether it is an appointment reminder, feedback, survey or newsletter, ClinicsConnect will ensure the right message is sent to each patient automatically. ClinicsConnect can support almost any language in your email and text messages and supports English, French, Hindi, Punjabi, Mandarin, Urdu, Cantonise, German and Spanish for your voice messages. ClinicsConnect is the only communication system which supports Hindi, Punjabi, Urdu, Cantonise and Mandarin.

Custom Templates | Communication

All the communication templates ClinicsConnect system can be customized to suit your clinic needs. You can choose default templates available on ClinicsConnect system for communication or customize for your needs. Templates can be accessed and changed anytime using ClinicsConnect online admin portal. Multi Language support enhances custom templates even further. Start using ClinicsConnect custom communication using Text, Email and Voice today and see the difference.

Marketing | Other Features

Patient Feedback | Surveys

In today's competitive market, it is more important than ever to understand and manage the overall patient experience at your practice. If activated, ClinicsConnect will automatically send your patients a survey following their appointment to ensure anything can be resolved before it becomes an issue. ClinicsConnect feedback | surveys offer fully customizable reporting, helping you determine your patients perception of your office.

Recall Reminder Messages

With ClinicsConnect two-way integration, you choose which procedure codes are recall appointments. Many offices use the recalls to help remind patients they are overdue for a cleaning, whitening or other appointment. Whatever the recall appointment, ClinicsConnect will ensure the correct message is sent. Patients can receive recall reminders before they are overdue, making sure they can get the preferred appointment.

Patient Referrals

Research has proven that recommendations from friends and family are more effective than conventional marketing. If activated, ClinicsConnect can automatically prompt patients that had a positive experience to refer their friends and family to your office. Using ClinicsConnect two-way integration, we are able to send your patients friends and family referral emails on their behalf. Additionally, ClinicsConnect extensive reporting system enables practices to track all of their referrals and the patients who are referring them.

Birthday Messages | Newsletters

Everyone wants to feel valued and appreciated and what better way than to wish them a Happy Birthday! There would never be enough time to contact every patient manually but with ClinicsConnect birthday messages you can offer your patient a promotion on their special day. You can also send newsletters or special offers with click of a button anytime. You can use custom templates for your newsletter and also use our schedular to schedule future newsletters in advance. Of course, multi language option is available.

Benefits | Why Use Clinics Connect

Save Time | Money

ClinicsConnect two-way integration removes a time consuming step in the process of making confirmation and reminder calls by automating it. Confirmation and Reminders can be done automatically by ClinicsConnect system saving time of your reception staff and also saving money by minimizing staff costs. ClinicsConnect also removes human error factor because of frustration that may creep in repeated work of manual calls or paper based system.

Minimise No-Shows

No-Shows is a major loss for any clinic. No-show can be because of careless patient or just a confusion about date/ time. Although some clinics have a penalty policy for no-shows, they end up losing the patient for good if they really charge it. ClinicsConnect automated communication for appointment and reminders reduces no-shows drastically, provides date/ time/ location and leaves an audit trail just in case clinic needs to charge a penalty.

Retain Patients

Your practice can grow only when you retain existing patients and get new ones. ClinicsConnect system provides support for both. In today's competitive market, it is more important than ever to understand and manage the overall patient experience at your practice. If activated, ClinicsConnect will automatically send your patients a survey following their appointment to ensure anything can be resolved before it becomes an issue. ClinicsConnect feedback | surveys offer fully customizable reporting, helping you determine your patients perception of your office.

Seamless Integration

ClinicsConnect integrates with your practice management software, allowing you to customize your messages specific to the appointment type and your patients to confirm their appointments directly into your scheduler. Two-way integration is the key to giving you and your patients an unparalleled end user experience. ClinicsConnect can be integrated with AXIUM, DENTRIX, EzyDent, OpenDental and other practice management systems. ClinicsConnect integration is done with no downtime to your system or clinic.

 

Other Highlights of ClinicsConnect!

 

  • Hosted and Cloud options available
  • Online Appointmemnts - Appointments can be made directly from your website, practice management system or on our online portal
  • Website Integration Available - Please contact us for FREE website if you do not have one
  • Voice Reminders - Minimise NoShows by using our automated voice, text, email reminders
  • Builtin Gap in care communication for chronic patients
  • Competitive Pricing-Pricing structure makes it affordable for any size Office
  • Personalized Theme, communication, answering available
  • Human answering service available for full service or overflow or to cover your staff holiday

What are the advantages to Clinics and Patients?

Using ClinicsConnect gives you more time to service patients and other relevant aspects of clinic. Reduced labor costs go directly to your bottom line. Our software is cutting edge and provides you with a broad range of features, from real-time updates and email appointment confirmations to reminders, rescheduling, tracking and feedback tools – all of which can be attractive to Clinics and Patients. ClinicsConnect offers flat rate per clinic per month, no additional fees or hidden charges, no tech fee, no communication fee. We keep it simple so that we can focus on what we do and you can focus on serving Patients. Using our products/ services minimises no shows. After all No Show=No Income so what are you waiting for, signup up for ClinicsConnect services today and see your savings grow.

Unbeatible chronic patient reporting and communication features. Promoting better health management for patients and savings for payers.

No-Downtime integration with most practice management software. University run Student Doctor clicnics can also take adavntage of our special services and rates. We integrate University clinic management like AXIUM with no downtime. This automates appointment confirmation, cancellation and reminders using SMS / EMAIL / VOICE. Updates are made to the clinic management system automatically and communication sent out to relevant parties. Savings can be felt from day one because of lower staff time and reduction in no-shows. We also provide systems to protect personal information of student doctors.

FREE TRIAL AND NO-OBLIGATION ONSITE/ ONLINE DEMO AVAILABLE

News

Clinics Connect - AXIUM integration

AXIUM system can be integrated with ClinicsConnect without any downtime. This automates appointment confirmation, cancellation etc using SMS/ email saving time and money of reception staff and providers.

Clinics Connect launches Click2Approve

Clinics Connect has made it easy for Patients and Clinics to make, cancel, modify appointment by using Click2Approve feature where all the activities related to appointments can be made by clicking buttons in email or responding to SMS/ txt message

Clinics Connect Gap in Care Management

Clinics Connect Gap in Care features makes it easy to identify, communicate with and manage chronic patients. Promoting better health management for patients and savings for payers.

Clinics Connect mobile portal

Clinics Connect mobile version makes it easy to make, modify, cancel appointments using smart phone, ipad or any type of mobile device. Patients can make appointments online from whereever they are and the appointments can be auto approved or your staff can do it when convenient

Testimonials

No Missed Appointments

Before we signed up with ClinicsConnect, we had many missed appointments. Now there is almost no missed appointments. Thanks to ClinicsConnect! --Clinic in Michigan

Students and Reception Staff Love ClinicsConnect

Students and staff love the automated confirmation, cancellation and reminders. AXIUM - ClinicsConnect integration was seamless and with no downtime. We are saving time and money. Thanks to ClinicsConnect.--Dean of Faculty

Patients and staff love online appointment

Patients and staff love the online appointment system. It is very user friendly and integration with our website was very easy, just a button was needed to be attached. Thanks to the tem at ClinicsConnect! --Clinic in Ontario

Customized Communication

I have used the services of other online appointment system but no one is even close to the system and features provided by ClinicsConnect. Good work, keep it up! --Clinic in IL